IT SUPPORT & NETWORKING Course Details
IT support and networking are critical, closely linked functions that ensure an organization's digital infrastructure operates securely and efficiently. IT support focuses on troubleshooting hardware/software for end-users, while networking maintains the "digital highway" (servers, routers, switches, VPNs) connecting them. Together, they manage installations, security, monitoring, and connectivity to minimize downtime.
Duration:
6 months
Eligibility:
ELIGIBILITY: Plus Two or equivalent examination recognized by this University with other subjects under Part III optional subjects provided they have secured 45% of the aggregate marks.
Job Sector
- Information Technology (IT) & ITES: IT service providers, managed service providers (MSPs).
- Corporate & Office Administration: All industries (Banking, Finance, Real Estate) requiring internal IT support.
- Manufacturing & Engineering: Managing on-site network systems and factory automation technology. Healthcare & Education: Maintaining secure, 24/7 network access for hospitals and universities.
Job Role
- IT Support Engineer / Desktop Support Engineer (L1/L2): Diagnoses and resolves hardware/software issues, installs operating systems, and manages user endpoint devices.
- Network Engineer / Specialist: Designs, configures, and maintains network infrastructure, including routers, switches, and firewalls.
- System Administrator / IT Administrator: Manages servers, user accounts (Active Directory), and ensures network security.
- Technical Support Executive / Helpdesk Specialist: Provides remote or on-site troubleshooting for user issues, managing tickets in systems like ServiceNow.
- Hardware & Network Technician: Focuses on the physical infrastructure, cabling, and hardware maintenance.
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
Instructors
Jhon Pedrocas
Professor
Jhon Pedrocas
Professor35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
Stephane Smith
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
Anna Sthesia
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
Petey Cruiser
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
