AIRPORT GROUND STAFF Course Details
Airport ground staff are essential aviation professionals who manage passenger services, baggage handling, and aircraft ramp operations, ensuring safe and efficient turnarounds. They work in shifts, handling tasks like check-in, boarding, security coordination, and ticket sales. Key roles include Passenger Service Agents, Ramp Agents, and Cargo Agents.
Duration:
1 year
Eligibility:
ELIGIBILITY: Plus Two or equivalent examination recognized by this University with other subjects under Part III optional subjects provided they have secured 45% of the aggregate marks.
Job Sector
- Airlines: Passenger service, ticketing, and customer support.
- Airport Authority/Ground Handling Agencies: Ramp operations, baggage, cargo, and cleaning.
- Security Agencies: Airport security, screenings, and access control.
Job Role
- Passenger Service Agent: Manages check-in desks, verifies travel documents (passports/visas), issues boarding passes, and handles seat assignments.
- Boarding Gate Agent: Manages boarding procedures, scans tickets, handles flight announcements, and coordinates with cabin crew.
- Ramp Agent/Handler: Manages aircraft loading/unloading, supervises luggage placement, and assists with aircraft ground movement.
- Customer Service Agent: Addresses passenger inquiries, handles baggage complaints, and manages flight delays or cancellations.
- Special Assistance (PRM) Staff: Provides support for elderly passengers, disabled travelers, and unaccompanied minors.
- Security Personnel: Screens passengers and luggage, monitors surveillance, and ensures compliance with airport safety regulations
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
Instructors
Jhon Pedrocas
Professor
Jhon Pedrocas
Professor35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
35 Minutes
Stephane Smith
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
Anna Sthesia
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
Petey Cruiser
Phasellus enim magna, varius et commodo ut, ultricies vitae velit. Ut nulla tellus, eleifend euismod pellentesque vel, sagittis vel justo. In libero urna, venenatis sit amet ornare non, suscipit nec risus.
Was this review helpful?
